FAQ

What kind of artwork do you accept?
We use Adobe Photoshop & Illustrator Software. Acceptable file formats are:

 

  • .ai (Illustrator)
  • .psd (Photoshop)
  • .pdf (Acrobat)
  • .eps (Encapsulated Post Script)
  • .tif (tagged image format)

The resolution of your final artwork should be no less than 300 dpi. All artwork should be submitted at the size it is to be printed on the shirt. If you want your artwork to print at 10 inches wide on the shirt you will need to submit your artwork at 10 inches wide and at 300 dpi. All hand drawn art will need to be scanned into a computer and saved as one of the above file formats. All text/fonts that are used in the artwork must be converted to curves (outlines). Otherwise your design may not output the typeface properly. As a rule, images from the web are low resolution (72 dpi) and will print poorly since they need to be enlarged approximately 400%. This will render them fuzzy and produce a poor screen. Raster artwork is pixels and as such cannot be enlarged without compromising quality. Vector art is comprised of curved and straight lines so it can be enlarged to any size without degradation of the image. We prefer vector art wherever possible.

How much does a t-shirt cost?

There are several variables that affect the price of a t-shirt.

  • Quantity of garments
  • Color of Garments
  • Number of print colors or number of stitches (embroidery)
  • Number of print or embroidery locations
Will you do one shirt?

Generally we have a minimum order of 24 pieces. If the quantity falls below 24 pieces, less-than-minimum charges may apply.

Do you take credit cards?

We accept Visa, Mastercard and Discover.

Do you actually print the shirts?

Yes we are a full service printer.

How long will my order take?

Normally no longer than 2 weeks from the time your order is placed. This time can also be affected by several variables.

  • Availability of garments
  • Complexity of artwork
Can I see a sample of what my shirt will look like?

We can show you a computer mock-up of how the finished garment will look. If required, we can also do a finished garment for approval. This will be charged as a sample charge above and beyond the cost of the actual job and is very limited.

What are set-up charges?

Set-up charges pay for the time it takes to prepare the digitizing or screens for production. Set-up charges are different for different applications, i.e. screen printing requires different set-ups than embroidery. Multiple set-up charges may apply for different items. Usually they are one-time charges and may be reduced or eliminated.